Privacy Policy

LT&T Training ("we", "us", "our") is a forklift and transport training provider based at Dallam Lane, Warrington, WA2 7NT. We are committed to protecting and respecting your privacy.

This policy explains how we collect, use, and safeguard your personal data when you use our website or contact us about our services.

We may collect the following personal information:

• Name, email address, and phone number (via contact or booking forms)
• Company name and job role (where relevant to training enquiries)
• Course preferences and training requirements
• Technical data such as IP address, browser type, and pages visited

We use your personal data to:

• Respond to enquiries and process course bookings
• Send booking confirmations and course-related communications
• Improve our website and services
• Comply with legal and regulatory obligations

We will never sell your personal data to third parties.

We process your data on the following legal bases under UK GDPR:

• Contract: To fulfil a booking or service request
• Legitimate interests: To respond to enquiries and improve our services
• Legal obligation: Where required by law
• Consent: Where you have explicitly agreed (e.g. marketing emails)

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Training records are typically retained for a minimum of 3 years in line with industry standards.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Our website may use cookies to improve your browsing experience. These are small text files stored on your device. You can control cookie settings through your browser. We do not use cookies for advertising purposes.

We use Calendly for appointment booking. When you use the booking widget, your data is also subject to Calendly's own privacy policy. We are not responsible for third-party data practices.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.

If you have any questions about this policy or wish to make a complaint, please contact us:

• Email: [email protected]
• Address: Dallam Lane, Warrington, WA2 7NT

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.